Complex Care
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What is Complex Care
Personalised Home-Based Support for Individuals with Complex Health Needs
Complex care is a higher level of support designed for people with long-term conditions, complex disabilities, or health needs that require thoughtful planning and consistent help day and night. At Kuremara, we provide expert, compassionate, and medically-informed care tailored to meet each individual’s physical, emotional, and psychological needs—within the comfort of their own home.
Unlike basic visiting care, it often involves routine-based support, close monitoring, and coordination so the right help is available when it matters. For many families, Complex Care at home is a practical alternative to residential settings because it keeps life familiar while increasing safety and support.
Type of Complex Care
Not Just Care, Specialist Support Designed Around You
At Kuremara, our complex home care services are designed to adapt to a wide range of conditions and medical requirements. These may include:
- Ventilator management and tracheostomy care
- PEG/PEJ feeding and nutritional support
- Catheter and stoma care
- Medication administration and monitoring
- Spinal cord or acquired brain injury rehabilitation
- Palliative and end-of-life care
- Post-hospital discharge support and reablement care
- Mobility and manual handling support
- Routine-led support for neurological conditions (for example, Parkinson’s or stroke recovery)
Why Choose Complex Care Services from Kuremara
Choosing the right provider is about more than availability — it’s about trust, planning, and consistency. Families often compare multiple complex care providers before deciding, so we keep the process clear and supportive from the first conversation.
CQC-Compliant Care
Fully regulated and consistently quality-checked
Highly Trained Carers
Skilled in clinical techniques and person-centred care
24/7 Availability
Around-the-clock care options, including emergency cover
Flexible Packages
From hourly visits to full-time live-in care
Collaborative Care Planning
Involving family, healthcare professionals, and specialists
Continuity of Care
We aim to provide consistent staffing for familiarity and trust
What you can expect:
- A structured care plan built around the individual, not a generic checklist
- Thoughtful matching to support stability and comfort
- Ongoing communication, reviews, and adjustments as needs change
- A respectful, person-centred approach that protects dignity every day
Who Can Benefit from Complex Home Care
Our complex care services are suitable for individuals with conditions that require specialist and long-term support, such as:
Neurological Disorders
Children and adults with neurological disorders (e.g., MS, Parkinson’s, MND)
Recovering from Brain/Spinal Injuries
Individuals recovering from brain or spinal injuries
Disabled People Who Require Clinical Intervention
People with serious disabilities or learning difficulties requiring clinical intervention
Respiratory/ Cardiovascular Condition
Those with respiratory or cardiovascular conditions needing regular monitoring
Pallative Care
Clients in need of palliative care or end-of-life support
Transitioning from Hospital
Individuals transitioning from hospital to home care
When Complex Care Might Be the Right Fit
You may benefit from complex care if you or your loved one:
Needs help across multiple parts of the day and night
Is experiencing frequent falls, confusion, or unpredictable routines
Has a condition that requires consistent support and familiar structure
Needs carers who can follow a clear plan and adapt calmly to changes
Has family members who are stretched and need a safe, sustainable setup
This is where complex home care can reduce stress, improve safety, and make day-to-day life feel more manageable.
What We Provide
Kuremara delivers Complex Care services that balance safety, dignity, and routine. We support people with:
Physical Disabilities
If daily tasks have become harder due to limited mobility or physical impairment, we provide practical support that protects independence while reducing risk. This includes assistance with personal care, movement around the home, meal preparation, and maintaining a comfortable daily rhythm.
Learning Disabilities
We support individuals who thrive with consistency and clear routines. Our approach focuses on calm communication, predictable structure, and person-centred support that builds confidence and stability at home.
Dementia and Memory Support
For people living with memory changes, consistent routines and familiar surroundings can make a real difference. We provide reassurance, gentle prompting, and routine-based support that helps reduce distress and maintain comfort.
Frequently Asked Questions
Complex home care involves clinical or specialist tasks like PEG feeding, ventilator support, or tracheostomy care. It is managed by trained professionals under medical guidance, while standard home care is more focused on everyday assistance.
Yes, Kuremara offers both live-in care and hourly complex care services to accommodate a variety of needs.
Absolutely. We offer paediatric complex care services with age-appropriate approaches and trained child-focused carers.
Yes, we conduct frequent reviews and adapt your care plan as your condition or preferences change.
Yes, we work closely with GPs, hospitals, and community nurses to provide fully integrated care.